Teleperformance Work From Home Jobs | 2023| Customer Service | Remote Work From Home

Teleperformance Work From Home Jobs for Customer Service Role. 12pass, any graduate candidates can apply for the post.

Teleperformance Work From Home Jobs | 0- 4 years | Customer Service | Remote Work From Home
Teleperformance Work From Home Jobs | 0- 4 years | Customer Service | Remote Work From Home

Teleperformance Work From Home Jobs – Overview

 

  • Company – Teleperformance work from home
  • Role – Customer Service
  • Qualification – 12pass, any graduate
  • Experience – 0 – 4 years
  • Location – Remote Hiring office located in Gurgaon/ Gurugram, Haryana
  • Salary -upto 2.5lpa

 

ABOUT TELEPERFORMANCE COMPANY

 

Teleperformance is a global leader in providing outsourced customer experience management services and solutions. Headquartered in Paris, France, the company operates in more than 80 countries, serving a diverse range of industries, including telecommunications, technology, retail, healthcare, and financial services. Teleperformance specializes in customer support, technical support, sales, and other customer-centric services, helping organizations enhance customer satisfaction, improve operational efficiency, and drive business growth. With a vast network of contact centers and a commitment to innovation and excellence in customer service, Teleperformance has established itself as a trusted partner for businesses seeking to deliver exceptional customer experiences.

 

Teleperformance Work From Home Jobs – Roles & Responsibilities For Customer Service

 

  • Customer Support: Assisting customers with inquiries, issues, and requests via various communication channels such as phone, email, chat, or in person. This involves answering questions, providing information, and resolving problems.
  • Conflict Resolution: Handling customer complaints and disputes professionally and empathetically. Customer service representatives work to find solutions that satisfy customers and maintain their trust and satisfaction.
  • Product Knowledge: Maintaining a deep understanding of the company’s products or services to provide accurate information and guidance to customers. This includes staying updated on product features, pricing, and availability.
  • Communication Skills: Effective communication is crucial. Representatives must listen actively to customer concerns, express themselves clearly, and adapt their communication style to meet customer needs.
  • Documentation and Record Keeping: Keeping accurate records of customer interactions, including inquiries, complaints, and resolutions, is essential for tracking customer history and providing consistent service. This documentation can also help identify trends and areas for improvement.

 

Teleperformance Work From Home JobsSkills Required

 

  • Communication Skills: Strong verbal and written communication skills are vital for clear and effective interactions with customers. Representatives must convey information, listen attentively to customer concerns, and express empathy and understanding.
  • Empathy and Patience: The ability to empathize with customers and remain patient, even in challenging situations, is crucial. Customer service representatives should understand and acknowledge customer emotions and concerns while maintaining composure.
  • Problem-Solving Skills: Customer service often involves resolving issues and finding solutions. Representatives should be adept at analyzing problems, making decisions, and providing timely and effective solutions to customer inquiries and complaints.
  • Product Knowledge: A deep understanding of the company’s products or services is essential. Representatives should be able to provide accurate information, answer questions, and guide customers on how to use products effectively.
  • Time Management: Effective time management is necessary to handle multiple customer inquiries efficiently and meet service level agreements. Representatives should prioritize tasks, manage their workload, and ensure timely responses to customer requests.

 

HOW TO APPLY FOR Teleperformance Work From Home Jobs 2023 ?

To apply for the Teleperformance Work From Home Jobs – interested candidates must follow the procedure outlined below:

  • Click on the “Apply here” button provided below. You will be redirected to company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application process after verification.

https://www.teleperformance.com/en-us/careers/work-from-home-opportunity/

Role Customer Service
Experience 0 – 4 years
Contact no. Neha- 8512045434
location Hiring office located in Gurgaon/ Gurugram,Haryana
mail-id neha.neha18@teleperformancedibs.com

 

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